Bobby Khan, DO,
is among the
care locations accepting new patients.
Dr. Khan, who earned his medical
degree from the New York College of
Osteopathic Medicine in 2011, com-
pleted his residency at Nassau Univer-
sity Medical Center and most recently
worked as a family physician on Long
Island. In Shortsville, he joins Family
Nurse Practitioners Katherine Exter and
An open house to welcome him will
be held at the practice from 5:30 to
7 p.m. on Wednesday, Nov. 30.
care team is
MD, who has
in Bloomfield for
many years and
up until 2006. During renovations at
his Maple Avenue location, Dr. Yavorek
will be seeing patients in offices on the
third floor of the Professional Office
Building on the main Thompson Health
campus in Canandaigua.
With the addition of Dr. Yavorek’s
practice in Bloomfield, Thompson now
has 10 primary care locations.
Family Practice is part of an initiative to
transform primary care through team-
work, care managers, and the use of
electronic clinical data to track results
and drive improvements.
As one of 65 primary care practices
to partner with the Finger Lakes Health
Systems Agency (FLHSA) in a program
funded through the agency’s $26.6 mil-
lion Centers for Medicare & Medicaid
Innovation award, Shortsville Family
Practice team members reviewed data
from their electronic medical records
(EMR) and discovered that only about
40 percent of their patients ages 50 and
older had gone for the recommended
screening for colon cancer.
So the team developed a new process.
Now, before the patient even walks in the
door, the nurse checks the EMR and flags
the file if a colonoscopy is needed. After
the doctor talks to the patient about the
S H O R T S V I L L E F AM I LY P R A C T I C E
The teammembers at our Shortsville Family Practice are taking part in a grant-funded
program to track results and drive improvements.
importance of a colonoscopy, the care
manager addresses any barriers—such as
a lack of transportation—and the recep-
tionist schedules an appointment with
the specialist before the patient leaves
As a result, the practice’s rate for
colonoscopies has risen significantly. And
according to Director of Practice Manage-
ment Catherine Shannon, this is just one
example of the new approach to care.
The care team’s emphasis on partner-
ing with the patient is in keeping with
Patient-Centered Medical Home (PCMH)
certification from the National Committee
for Quality Assurance.
“I am very proud of our Shortsville
office,” Shannon says. “Despite undergo-
ing a great amount of change, they took
advantage of all the supports offered by
the FLHSA grant and embraced the phi-
losophies of living as a Patient-Centered
Bobby Khan, DO
For information about primary
care through Thompson’s practices,
| FALL 2016